Meet Fin AI Agent
The AI-first customer service platform.
Intercom is the only platform that combines an AI agent, AI copilot, and AI workspace to maximize CS team performance.
Resolve 50% of your support volume instantly.
Fin is a breakthrough AI agent that resolves complex customer issues with human-like conversation—so your team can focus on what matters most.
Meet Fin →
One platform.
Three powerful AI products.
AI Agent
Fin
An AI agent that resolves customer issues instantly and accurately, using your existing support content.
AI Copilot
Inbox
An AI-enhanced workspace that makes your human agents faster, more efficient, and more effective.
Proactive AI
Outbound
Targeted messaging that drives action and prevents support questions before they happen.